AI Organisation

Claude, Anthropic's flagship AI model, made recent AI news headlines after a coding agent it powered deleted an entire company's production database and all backups in nine seconds. This is not a one-off glitch. It is a documented pattern with at least ten confirmed incidents since late 2024, and every SME deploying AI agents needs to understand why it happens.

The AI skills that matter most for SME leaders are not technical — they are strategic, organisational, and deeply human. This post introduces a four-dimension readiness framework to help you assess where you stand and what to prioritise first.